ICT Management

Proactive Server and Computer Maintenance

Infrastructure Management is the systematic, proactive and immediate technical support for your network, servers and workstations, managed by our certified IT Professionals and Support Staff.

The end result of a network maintenance plan is an office that is happy and productive. If you have always thought that there must be something better than the break-fix approach your current IT support provider is giving you, then you will love our method to supporting your company’s computers.

Every business owner or manager wants a stable and reliable network, but getting there involves a more proactive approach of regular maintenance and monitoring.

Features of a Infrastructure management Plan.

  • Available 24/7/365
  • Emergency and As Needed Computer Repair
  • Comprehensive Maintenance Checklist and Documentation
  • Continuous Server and Backup monitoring
  • Client web access to all Network and Support Information
  • Mail Security – Antivirus, Antispam, Continuity
  • Regularly Scheduled Maintenance
  • Management Oversight

Why is Maintenance Necessary?

It is easy to think computers are so advanced that they don’t have the same problems as other machines. They should work perfectly all the time. Set them up once, and they just work, right? The truth is that your computer network is a collection of complex machines and software, communicating simultaneously, performing trillions of calculations, using hundreds of parts and wires, and under constant assault by the processing needs of the applications, unwanted viruses and spyware and their own users. Here are ten reasons every small business needs regular and proactive server and workstation maintenance:

1. Microsoft critical security updates need to be applied at least once a month
2. Firewall, virus and spyware protection needs regular review and management
3. Daily use of servers and workstations by office staff can create random network issues
4. Management of backup status, data selected and data testing is critical to data recovery
5. Proactive server and workstation standardization minimizes problems
6. Management of hard drive resources prevents storage issues & server crashes
7. Analysis of server event logs can identify issues before they create network problems
8. Regular optimization of server(s) and workstations to increase speed and efficiency
9. Proactive maintenance provides real peace of mind that someone is regularly caring for your network
10. Predictable monthly budget and support minimizes financial and technical surprises

Because of these and other factors, your computers require regular computer service maintenance to keep the big problems away and maintain optimal performance. This program is often referred to as a computer maintenance contract, service level agreement, or computer network maintenance plan.

What is Monitoring and Why Is It Important?

Corporate Monitoring allows us to monitor your server every business day of the year. It also allows us to proactively track and manage business critical elements of your server between scheduled Maintenance visits.

Corporate Monitoring provides visibility into your network allowing us to more quickly determine and address the root cause of many server issues, and reduce the task of issue diagnosis. This results in cost savings and reduction of downtime.

Key Advantages

  • 24/7/365 Monitoring
  • Peace of Mind
  • Notification of a Failure
  • Notification of a Threshold Passing
  • Provides Historical Data of the Network
  • Immediate Issue Diagnosis
  • Web-based

Contact us if you are ready to begin enjoying a new level of consistent, proactive support for your company.